Every listing shows badges that tell you how much is known about a seller. Here is exactly what each badge means and how sellers earn and improve them.
Each seller has a trust score from 0 to 100. The score is turned into one of four tiers, shown as a badge such as "Bronze". The tier is a quick summary — the higher the score, the higher the tier.
Score range: Below 40
Entry level. Shown for newer sellers or those who have not yet built up responses, reviews and completed sales.
Score range: 40 to 59
An established seller with a solid track record on responsiveness, reviews and activity.
Score range: 60 to 79
A top-rated seller with a strong, consistent reputation across the trust factors.
Score range: 80 and above
The highest tier. Reserved for sellers with excellent performance across every trust factor.
The trust score is a weighted average of six factors. Some factors count for more than others — the percentage shows how much each one contributes to the total score.
The share of buyer conversations the seller has replied to.
How quickly the seller replies to the first message in a conversation. Faster replies score higher.
How many identity and business documents the seller has had approved (see document verification below).
The average star rating buyers have left for the seller.
How long the seller has been a member, reaching full marks after one year.
The number of listings the seller has marked as sold, reaching full marks at twenty sales.
A seller raises their tier by improving the six factors above. There is nothing to buy — the score reflects real activity on the platform. Practical steps include:
Separately from the trust score, sellers can verify who they are by submitting documents. These are free, document-based checks. Each level adds the documents of the level before it, and a matching badge appears on the seller's profile and listings.
Confirms the seller's email and phone number are real and reachable.
What the seller provides
A confirmed email address and phone number.
Confirms the seller is a real, identified person.
What the seller provides
A government-issued identity document.
Confirms the seller is a registered business.
What the seller provides
Identity document, business registration and VAT certificate.
For established businesses that also provide proof of insurance.
What the seller provides
Identity document, business registration, VAT certificate and an insurance certificate.
Now that you know what the badges mean, explore vehicles and equipment from sellers across the platform.
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